Terms of Service

Terms of Service – Sensiv Care LLP

General Overview

  1. This platform is operated by Sensiv Care LLP, a limited liability partnership registered in India.
    Registered office: Ground floor, 8/566, KT Complex, Kadalundi Chithra Cineplex, Mannur, Kadalundi, Kozhikode, Kerala.
  2. These Terms govern your access and use of our website mysensae.com, mobile applications, and services. By using our platform, you agree to abide by these Terms and our other policies (Privacy Policy, Returns & Refunds Policy, etc.).
  1. Eligibility
  2. You must be 18 years or older (or of legal age in your jurisdiction).
  3. You must have the legal capacity to enter into a contract.

Access to the Services

  1. You are responsible for having the device, internet, and software needed to access our platform.
  2. You agree to provide and maintain accurate and current information.
  3. You are responsible for the security of your account and must notify us of any unauthorized access.
  4. We may suspend your account for any policy violations.
  1. License and Restrictions
  2. We grant you a limited, personal, non-transferable license to use the platform. You may not:
  3. Copy, modify, resell, or distribute content.
  4. Reverse-engineer or extract the source code.
  1. Products
  2. Product availability may change without notice.
  3. Images are for illustration only.
  4. Our products are not medical treatments. Please consult a doctor before use.
  5. We are not liable for adverse reactions or health issues.
  1. Price and Payment
  2. Prices are in INR and include applicable taxes.
  3. Extra delivery charges may apply.
  4. Accepted payment methods: Credit/Debit Card, Net Banking, UPI, etc.
  5. Payments are processed by third-party gateways. We are not liable for any related issues.
  1. Shipping and Returns
  2. Refer to our Shipping Policy and Returns & Refunds Policy for full details.
  1. Usage of Services
  2. Use the platform only for lawful purposes.
  3. Do not rely solely on product or platform information—consult professionals when necessary.
  4. Platform content does not replace professional advice.
  1. Intellectual Property
  2. All intellectual property on this platform is owned by or licensed to Sensiv Care LLP.
    You may not use our logos, designs, or content without written permission.
  1. Prohibited Uses
  2. Do not use the platform:
  3. For illegal, harmful, or deceptive purposes.
  4. To infringe rights or send viruses/malware.
  5. For phishing, spamming, or harvesting user data.
  6. To bypass security systems.
  7. Violating these restrictions may result in account suspension or legal action.
  1. Disclaimer of Warranties; Limitation of Liability
  2. Services are provided "as is" without any guarantees.
  3. We do not guarantee error-free or uninterrupted use.
  4. We are not responsible for third-party links or tools.
  5. We are not liable for damages from use or inability to use our services/products.
  1. Indemnification
  2. You agree to indemnify and hold harmless Sensiv Care LLP against any claims or liabilities arising from:
  3. Your use of the platform,
  4. Your violation of these Terms, or
  5. Your infringement of third-party rights.
  1. Severability
  2. If any part of these Terms is unenforceable, the rest will remain valid.
  1. Termination
  2. You may stop using the platform at any time.
  3. We may suspend your access if you violate any Terms.
  4. Certain provisions like IP rights, disclaimers, and indemnities will continue after termination.
  1. Entire Agreement
  2. These Terms, along with other published policies, represent the entire agreement between you and Sensiv Care LLP.
  1. Governing Law and Jurisdiction
  2. Governed by the laws of India.
  3. Legal matters shall be resolved in courts located in Kozhikode, Kerala.
  1. Changes to Terms
  2. We may update these Terms at any time. Continued use of the platform implies acceptance of updated Terms.
  1. Comments and Feedback
  2. Any feedback you share may be used by us without obligation or compensation.
    You must not submit unlawful or infringing content.
  1. Contact Information
  2. For questions regarding these Terms:
    📧 connect@mysensae.com
    📞 +91 89213 87673