Privacy Policy

Scope and Application

Sensae Private Limited, registered in India with its office at

Building No.5/257a8, Suite No.193b, Kalamassery, Ernakulam, Kanayannur, Kerala, India, 683104 ("Company"), is committed to protecting your privacy.

"We”, “us”, “our” refer to the Company.

“You”, “your” refer to users of our services via mysensae.com, other online channels, and offline interactions.

This Policy applies to all users accessing or purchasing our services (aphrodisiac chocolates, sexual wellness, and personal care products).By using the Platform, you consent to the practices described in this Policy.

Commitment

We are committed to ensuring the privacy of all our Users. We encourage you to read this policy to understand how your data is handled.

Collection of Information

Channels of Collection

Voluntary submissions through our website

Communications via email, calls, chats, or forms

Automated tracking technologies while browsing

Minimum Age Requirement

Only individuals 18 years or older may use our services. We do not knowingly collect information from minors.

Types of Information Collected

Personally Identifiable Information (PII):

-Name

-Email

-Gender

-Date of birth

-Address

-Phone numbe

-Profile picture

-Other shared details

Non-Personal Information (NPI):

IP address

Browser, OS, referring pages

Usage preferences

Cookies and pixel tracking

Other Information:

Includes additional data shared during customer service or feedback.

Usage and Sharing of Information

- Usage

Your data is used to:

Process orders

Provide support

Send updates

Conduct analysis

Comply with laws

Enhance security

- Sharing

We do not sell your data.

We may share it:

With service providers or affiliates

In business transfers (e.g., acquisition)

To comply with legal obligations

With partners (only NPI for analytics)

Storage of Information

Data may be stored on our servers or third-party platforms. We follow security best practices but cannot guarantee 100% safety. Data may be retained post-account deactivation as required by law.

Commitment to Security

We use reasonable security measures and limit PII access to only essential personnel. However, we are not responsible for third-party sites linked on our platform.

Payment-Related Details

Payments are processed via secure third-party gateways. We do not store any card or banking details. All transactions are encrypted and comply with PCI-DSS standards.

Changes to this Policy

We reserve the right to amend this Policy. Changes will be posted on the Platform. Significant updates will be communicated to users.

Grievances

Grievance Officer: Akshaya M

📧 connect@mysensae.com

📞 +91 89213 87673

(Available Mon–Fri, 10 AM – 6 PM IST)

Governing Law

This Policy is governed by Indian law and any disputes shall be subject to the courts of Ernakulam, Kerala.

Contact Us

For corrections, deletions, or questions about this Policy:

📧 connect@mysensae.com

📞 +91 89213 87673