Privacy Policy

Privacy Policy – Sensiv Care LLP

Scope and Application

  • Sensiv Care LLP, registered in India with its office at
    Ground floor, 8/566, KT Complex, Kadalundi Chithra Cineplex, Mannur, Kadalundi, Kozhikode, Kerala, India ("Company"), is committed to protecting your privacy.

    • “We”, “us”, “our” refer to the Company.

    • “You”, “your” refer to users of our services via mysensae.com, other online channels, and offline interactions.

    • This Policy applies to all users accessing or purchasing our services (aphrodisiac chocolates, sexual wellness, and personal care products).By using the Platform, you consent to the practices described in this Policy.

  • Commitment

    We are committed to ensuring the privacy of all our Users. We encourage you to read this policy to understand how your data is handled.

  • Collection of Information

    Channels of Collection

    • Voluntary submissions through our website

    • Communications via email, calls, chats, or forms

    • Automated tracking technologies while browsing

  • Minimum Age Requirement

    Only individuals 18 years or older may use our services. We do not knowingly collect information from minors.

    Types of Information Collected

    Personally Identifiable Information (PII):

    • Name

    • Email

    • Gender

    • Date of birth

    • Address

    • Phone number

    • Profile picture

    • Other shared details

    Non-Personal Information (NPI):

    • IP address

    • Browser, OS, referring pages

    • Usage preferences

    • Cookies and pixel tracking

    Other Information:
    Includes additional data shared during customer service or feedback.

    Usage and Sharing of Information

    Usage

    Your data is used to:

    • Process orders

    • Provide support

    • Send updates

    • Conduct analysis

    • Comply with laws

    • Enhance security

    Sharing

    We do not sell your data. We may share it:

    • With service providers or affiliates

    • In business transfers (e.g., acquisition)

    • To comply with legal obligations

    • With partners (only NPI for analytics)

    Storage of Information

    Data may be stored on our servers or third-party platforms. We follow security best practices but cannot guarantee 100% safety. Data may be retained post-account deactivation as required by law.

    Commitment to Security

    We use reasonable security measures and limit PII access to only essential personnel. However, we are not responsible for third-party sites linked on our platform.

    Payment-Related Details

    Payments are processed via secure third-party gateways. We do not store any card or banking details. All transactions are encrypted and comply with PCI-DSS standards.

    Changes to this Policy

    We reserve the right to amend this Policy. Changes will be posted on the Platform. Significant updates will be communicated to users.

    Grievances

    Grievance Officer: Akshaya M
    📧 connect@mysensae.com
    📞 +91 89213 87673
    (Available Mon–Fri, 10 AM – 6 PM IST)

    Governing Law

    This Policy is governed by Indian law and any disputes shall be subject to the courts of Kozhikode, Kerala.

    Contact Us

    For corrections, deletions, or questions about this Policy:
    📧 connect@mysensae.com
    📞 +91 89213 87673